edpaffjr.comI have had it up to here with US Bank! Kim and I both setup overdraft protection on our accounts using one savings account. So essentially we have separate checking but one savings account, we can easily transfer money to each other and we should have protection against all of those stupid overdrafts we are known for getting. Well I sign in today to see that I have 3 overdraft charges on my account for $34 each. That’s over $100! What’s worse, according to my account balance after every transaction I never went negative. I have plenty of money in my account to cover everything, it just has to do with how the different transactions are going through. I call the 1-800 number and have absolutely no luck with the chick on the phone. She tells me that I don’t even have overdraft protection setup. Kim calls the 1-800 number and I think she gets the same chick back on the phone, who is again no help. We meet for lunch at the bank where we setup the overdraft protection and there is only one person there who is handling accounts and we are 3rd in line. We leave some info so that she can investigate. Kim goes back before they close to talk with her. She says that the overdraft is all setup, the account never went negative, and she isn’t sure why those charges are there. She won’t remove them though. I know they can remove the charges, Kim has had it done before. She says that she will look into this on Friday if she gets time to. She also says that we should get all the money in the savings account into my account to prevent further charges. Where do these mysterious charges come from! This is ridiculous! They better take care of this or it is gonna be bye bye US Bank.
So with the frustration of today, I’m leaving work to have a good Italian dinner and then play hockey later on. Hopefully I’m in a better mood at the end of the day…